We’re here to help.
If something looks wrong, you find a bug, or you have a question about SIGORA, contact us.
For account-specific help, email us from the address associated with your SIGORA account when possible. Never send passwords, OTPs, card PINs, API keys, or full banking credentials.
Account and data requests
You can manage many settings directly inside SIGORA. Account deletion is available in Settings. If you cannot access your account or need help with a data request, email support.
Payments
SIGORA Premium uses Razorpay for recurring subscription payments. You are charged only after you deliberately complete Razorpay checkout.
2-day full refund on your first Premium purchase Request a full refund within 2 calendar days of your initial SIGORA Premium purchase. After that period, the purchase is not eligible for a voluntary refund, except where required by law.
To request a refund, email support.sigora@gmail.com from the email linked to your SIGORA account and include enough payment or subscription details for us to identify the purchase. Never send passwords, OTPs, PINs or full card/bank credentials.
When an approved refund is issued, SIGORA will also cancel the associated subscription from our end so it cannot renew, and Premium access may end once the refund is confirmed.
Cancelling Premium does not automatically issue a refund. A normal cancellation stops the next renewal. Your already-paid Premium access continues until the end of the current billing cycle.